Customer Acquisition Systems

Everything a Business Needs to Get Found, Get Leads & Get Paid

One complete system — a professional website, CRM, Google My Business management, and powerful automations — built to win you customers from day one.

Book Your Free Strategy Call →
🌐 Custom Website

A Website That Actually Wins You Customers

Most business websites look nice but do nothing. We build high-converting, mobile-first websites designed to turn visitors into enquiries - with your branding, your story, and a clear call to action on every page.

1

We design your site from scratch

3–5 custom pages built around your services. Professional, fast, and mobile-perfect from day one.

2

Functional quote forms installed

Every enquiry triggers an instant confirmation to you and your customer. No lead falls through the cracks.

3

We handle hosting, domain & maintenance

100% secure hosting on our high-speed servers, domain management, and unlimited content updates within 72 hours.

4-6 Weeks to Launch
99.9% Uptime Guarantee
25+ Sites Built
Book a Free Strategy Call →
yourwebsite.co.uk
Live
Apex Plumbing
Services About Reviews
Get a Quote
Trusted Local Plumbers
Fast, Reliable Plumbing
When You Need It Most
No call-out fees. Same-day emergency cover. Fully qualified, insured, and trusted by 500+ local homeowners.
Get a Free Quote →
View Work
500+
Happy Clients
4.9★
Google Rating
1hr
Response Time
🔧
Emergency Repairs
24/7 call-out, fixed within hours.
🚿
Bathroom Fitting
Full installs, tiling & fixtures.
🏠
Boiler Servicing
Annual checks & Gas Safe certs.
💧
Leak Detection
Trace & fix, no mess left behind.
Get Your Free Quote
Your name
Describe the job…
Send Enquiry →
© 2025 Apex Plumbing Ltd
✓ SSL ✓ Mobile ✓ SEO
📋 CRM

A CRM That Keeps Every Lead Organised

Stop losing track of enquiries in a messy inbox. Your Customer Acquisition System includes a full CRM - accessible on desktop and mobile - so you always know who's in your pipeline, what stage they're at, and what needs doing next.

1

Every enquiry lands in one place

Leads from your website, Google, Facebook and more all flow straight into your CRM automatically.

2

Unified inbox for all communications

Reply to SMS, email, Facebook, Instagram and WhatsApp from a single dashboard - no app-switching needed.

3

Automated follow-ups keep leads warm

SMS and email confirmations go out instantly. No more leads going cold because nobody followed up in time.

100% Leads Captured<
Web Based + Mobile App
0 Leads Lost
Book a Free Strategy Call →
app.yourcrm.co.uk
Live
Aware CRM
Pipeline
Inbox 3
14
Open Leads
£8.4k
Pipeline Value
68%
Close Rate
New
Quoted
Follow Up
Won
JM
James M.
Facebook Ad
New
LP
Lucy P.
Website Form
New
ST
Sarah T.
Google Ad
Quoted
DK
Dave K.
Instagram
Follow Up
RB
Rachel B.
£1,200
✓ Won
Unified Inbox
💬
James Mitchell 2m ago
WhatsApp: "Yes, can you do Friday morning?"
📘
Lucy Parker 11m ago
Facebook: "What's included in the quote?"
✉️
Sarah Thornton 34m ago
Email: "Quote looks great, let's go ahead."
Auto SMS sent to 2 new leads · just now
Google My Business

Google My Business - Set Up & Managed For You

Your Google Business Profile is the first thing a local customer sees. We set it up, optimise it to Google's best practices, and keep it active with weekly updates — so you rank higher in local search without lifting a finger.

1

Full profile setup & optimisation

Correct categories, keywords, photos, opening hours, and service areas — all configured to Google's best practices from day one.

2

Weekly GMB posts to boost ranking

One post every week signals to Google you're active and relevant — improving your position in local search results over time.

3

AI responds to every Google review

Every 4 and 5-star review gets a personalised, on-brand reply within minutes. Your reputation builds itself while you focus on the work.

100% Reviews Responded To
4.7* Avg Client Rating<
0 hrs Management Time
Book a Free Strategy Call →
google.com/search?q=apex+plumbing+london
Google
apex plumbing london
London, UK
Apex Plumbing Ltd
Plumber · London & surrounding areas
Open Now
4.9 ★★★★★ (127 reviews)
📞
Call
🗺️
Directions
🌐
Website
↑ 34%
Views this month
12
New reviews
#1
Local ranking
Latest Post 3 days ago
🔧 Spring boiler check season is here! Book your annual service before the rush — Gas Safe certified engineers, next-day availability.
Mark T. ★★★★★
"Brilliant service. Had 40 enquiries in the first week!"
✦ AI replied · 2 mins ago
"Thank you so much Mark! Those 40 enquiries in week one still makes us smile…"
Claire B. ★★★★★
"Professional, fast and results speak for themselves. 10/10."
✦ AI replied · 8 mins ago
"Thank you Claire, we're so pleased the results are speaking for themselves…"
12 reviews this month — all responded to automatically
📞 Missed Call Text Back

Missed Call Text-Back - Never Lose a Lead Again

When you're on the job, the last thing you can do is answer every call. Our automated text-back system fires off a personalised SMS the moment a call goes unanswered - keeping the lead warm and pointing them straight back to you.

1

Missed call detected instantly

Your unique marketing phone number monitors every call in real time — the moment one is missed, the system reacts.

2

Personalised SMS fires within seconds

A friendly, on-brand text goes out immediately — letting the caller know you'll be in touch and directing them to your website.

3

Lead captured into your CRM automatically

The caller's number is logged and the conversation tracked — so you can follow up at the right time, every time.

< 30s Response Time
3x More Leads Recovered
24/7 Always On
Book a Free Strategy Call →
Missed Call Text-Back · Live Monitor
Active
📞
Call Monitor
27
Recovered
<30s
Avg Response
24/7
Always On
Live Event — Today 14:32
📵
Missed call detected
+44 7700 900123 · 14:32:00
💬
SMS sent automatically
14:32:18 · 18 seconds later
Lead captured to CRM
14:34:52 · Replying now
SMS Conversation · +44 7700 900123
Auto SMS · 14:32:18
Hey! Sorry we missed your call — we'll be with you very shortly. In the meantime, visit us at yoursite.co.uk 👋
+44 7700 900123 · 14:34:50
No worries! Just wanted a quote for a bathroom refit
Auto SMS · 14:34:53
Perfect, we'd love to help! What's the best time to call you back today? 📅
+44 7700 900123 · 14:36:11
After 4pm works great, thanks!
CRM Entry Created
?
Unknown Caller
Bathroom refit · Missed call · Follow-up 4pm
New Lead
Lead recovered & logged — you were never even interrupted
💬 Live Web Chat

Live Webchat That Turns Browsers Into Buyers

Most website visitors leave without ever getting in touch. A live webchat widget on your site lets them ask questions instantly - and our system captures their details and routes them straight to your inbox before they have a chance to look elsewhere.

1

Chat widget installed on your site

A clean, branded chat prompt invites visitors to start a conversation — dramatically increasing engagement.

2

Contact details captured from the first message

Before they type a word, the system collects their name and number — so the lead is yours even if they abandon the chat.

3

Conversation flows to your unified inbox

All chats land in the same place as your SMS, email and social messages — reply from your phone, anywhere.

40% More Enquiries
Instant Lead Capture
1 Unified Inbox
Book a Free Strategy Call →
yourwebsite.co.uk/services
Online
🏠
Apex Plumbing
Online · typically replies in minutes
×
Lead details captured before first message sent
🏠
👋 Hi there! Welcome to Apex Plumbing. How can we help you today?
14:21
Hi, I need a quote for a full kitchen renovation
14:21
🏠
Great choice! We do kitchen renovations all the time. What's the best number to reach you on? We can get a quote over same day 🏠
14:22
07712 345 678
14:22
🏠
Perfect — someone will call you within the hour. We've also sent you a confirmation text. Thanks! 👍
14:22
Type a message…
CRM Entry Created Automatically
WV
Website Visitor
Kitchen renovation · 07712 345 678 · Webchat
New Lead
Routed to unified inbox · confirmation SMS sent
🔁 Lead Follow Up

Automated Lead Follow-Up & Customer Re-Activation

The money is in the follow-up. Our system automatically nurtures new enquiries and re-engages your existing customer base — sending discount codes, referral incentives, and review requests on your behalf, without you having to remember a thing.

1

Import your existing customer list

Upload your past customers and we'll build automated sequences to bring them back — with personalised offers sent by SMS and email.

2

12-month lead nurture sequence

New enquiries that don't convert straight away don't disappear. They enter a year-long follow-up journey designed to turn maybe into yes.

3

Google review requests sent automatically

After every job, customers receive a 4–5 star review request link — building your reputation on autopilot.

12 month Follow-Up Sequence
154% Avg Client Growth
5K+ Leads Generated
Book a Free Strategy Call →
Automation Dashboard · Follow-Up Sequences
Running
🔁
Re-activation Campaign
● Running
248
Sent
102
Replied
38
Booked
41%
Reply Rate
12-Month Nurture Sequence
💬
Day 1
Welcome SMS
🎁
Day 7
Special Offer
Day 30
Review Request
🔄
Day 90
Re-engage
📅
12 Months
Annual Check-in
Live Re-activation · Past Customer
Auto SMS · 09:14
Hey! It's the team at Apex Plumbing 👋 We're running a returning customer special this month — 10% off any booking before Friday. Want to grab a slot? 🎁
Sarah T. · 09:21
Oh nice! Yes I'd love to book in again
Auto SMS · 09:21
Amazing! What works best — morning or afternoon? 📅
Auto Review Request · Post-Job
How did we do, Mark?
Tap a star to leave a quick Google review 👇
★★★★★
38 jobs re-booked from past customers this month
Plans & Pricing

One System. Three Levels.

Start with what you need. Grow into more. No setup fees, no long-term contracts.

2 months free
Essentials SystemSave 10%
£277£249/mo
£2,988 billed annually
Everything a new or growing business needs to get found online and start winning customers.

  • Custom website — Upto 30 static pages
  • CRM — desktop & mobile app
  • Logo design included (optional)
  • Web hosting & domain management
  • Functional quote forms
  • Unlimited website content updates
  • Unique marketing phone number
  • Missed call auto text-back
  • Automated SMS & email to new leads
  • Unified inbox (SMS, email, social)
  • Auto Google review responses
  • Weekly Google My Business updates
  • Level 1 customer support access
Get Started →
Premium SystemSave 20%
from £561£449/mo
from £5,388 billed annually
Bespoke build for businesses that need custom automations, API integrations and full ongoing support.

  • Everything in Professional, plus…
  • Bespoke automations & workflows
  • Custom data tables for your business
  • API integrations with existing systems
  • On-page SEO & monthly blog posts
  • Full priority customer support
  • Dedicated account manager
  • Quarterly strategy reviews
  • Level 3 customer support access
Talk to Us →
All plans are monthly rolling — cancel any time.  ·  No setup fees.  ·  Most clients are live within 4–6 weeks.
Questions? Book a free call.
Why Aware

Aware System vs The Alternatives

See why UK businesses choose a complete Customer Acquisition System over doing it piece by piece.

Aware System Recommended DIY / Freelancers Doing Nothing
Professional website
Built-in CRM system
Google My Business managed
Missed call text-back
Automated review requests
Lead follow-up automation
Unlimited maintenance
One monthly fee — no surprises
Average business growth 154% Varies 0%
⭐ Aware System — Recommended
Professional website
Built-in CRM system
Google My Business managed
Missed call text-back
Automated review requests
Lead follow-up automation
Unlimited maintenance
One monthly fee — no surprises
Average business growth154%
DIY / Freelancers
Professional website
Built-in CRM system
Google My Business managed
Missed call text-back
Automated review requests
Lead follow-up automation
Unlimited maintenance
One monthly fee — no surprises
Average business growthVaries
Doing Nothing
Professional website
Built-in CRM system
Google My Business managed
Missed call text-back
Automated review requests
Lead follow-up automation
Unlimited maintenance
One monthly fee — no surprises
Average business growth0%